Frequently Asked Questions

Frequently Asked Questions

We answer some of your most common questions.

If you were not successful in the first round of offers for accommodation – don't despair! We will continue to perform lotteries after the initial offers are accepted and vacancies arise. This will happen on an ongoing basis after the initial offers are made. Please make sure you have set up your profile, created an application and paid the €50 application fee.
If you stay on the waiting list until the end of the process and we are unable to allocate you, the €50 will be refunded once the semester begins. This €50 should be requested by email to [email protected] and you should also upload your bank details to the portal. In all other cases the €50 is a non-refundable administration fee.
In the case that you are not awarded your chosen course of study at DCU and can provide proof of this to us, you are entitled to a full refund of your deposit. Your room cancellation should be made in writing to [email protected] prior to the move in date of September 13th 2021 in order for this deposit to be refundable
A number of rooms are specially designed for wheelchair users and students with disabilities do get preference in the allocation of other rooms. However, you must specify this when applying online and we will require your Consultant/Specialist to complete an "Evidence of Disability Form".
All rooms are randomly allocated - if you would like to share with a particular person, please contact [email protected] and we will allocate you where possible

Once you have accepted an offer, you are required to give 28 days notice and held liable for the rent for these 28 days. Alongside this, a €100 cancellation charge will be deducted from your deposit.

You can contact the reception team to arrive early and we can arrange this for you. The additional dates will not form part of your licence agreement and will be a separate fee from the academic year.
The Access Service at DCU administers a Subsidised On Campus Accommodation Scheme. For further information please visit https://www.dcu.ie/access
You will need to bring a duvet, pillow(s), mattress protector and bed linen. You will also need to bring crockery, cutlery, pots, pans, cooking utensils etc.
Our rates are inclusive of all utilities. All our accommodation is self-catering ~ you must do your own cooking and washing, supply your own crockery, cutlery and bed linen. There are two laundrettes located on the Glasnevin campus.
There is WIFI available in all the rooms in the residences. There is also a network (internet) access point available in the bedrooms.
Once you have been offered a room, you will be required to accept the Occupancy Licence which details the terms and conditions of living in Residences. Offers are made subject to acceptance of these conditions. You can view these on your accommodation portal.

Glasnevin
Monday - Sunday 10.00am - 6.00pm

Monday, Wednesday, Fridays
All Hallows: 10am - 1pm
St Patricks: 2pm - 6pm

Security carry out regular patrols of the Residences. They are also responsible for managing CCTV, Access especially out of hours, enforcing company rules, providing first aid and responding to fire alarms. It's important for Residents to understand that they are responsible for their own security, that of their apartment and their own possessions. Residents should ensure that they have their keys and access cards on their possession at all times. Giving access to residents who are locked out is not a priority for Security and may mean that you will have to wait for some time before they can reach you. So don't forget your keys!