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Frequently Asked Questions

Frequently Asked Questions

We answer some of your most common questions.

If you were not successful in the first round of offers for accommodation – don't despair! We will continue to perform lotteries after the initial offers are accepted and vacancies arise. This will happen on an ongoing basis after the initial offers are made. Please make sure you have set up your profile, created an application and paid the €50 application fee.
If you stay on the waiting list until the end of the process and we are unable to allocate you, the €50 will be refunded once the semester begins. This €50 should be requested by email to [email protected] and you should also upload your bank details to the portal. In all other cases the €50 is a non-refundable administration fee.

In the case that you are not awarded your chosen course of study at DCU and can provide proof of this to us, you are entitled to a full refund of your deposit.
Your room cancellation should be made in writing to [email protected] prior to the move in date in order for this deposit to be refundable.

A number of rooms are specially designed for wheelchair users and students with disabilities do get preference in the allocation of rooms.
In order to be considered under the scheme, you need to register with the University’s Disability & Learning Support Service, (DLSS).

https://www.dcu.ie/disability/contact-disability-learning-support-service

All rooms are randomly allocated - if you would like to share with a particular person, please contact [email protected] and we will allocate you where possible

Once you have accepted an offer, you are required to give 28 days notice and held liable for the rent for these 28 days. Alongside this, a €100 cancellation charge will be deducted from your deposit.

All early arrivals must be requested by email with [email protected] for approval. If approved - the additional dates will not form part of your license agreement and will be a separate fee from the academic year.

The Access Service at DCU administers a Subsidised On Campus Accommodation Scheme. For further information please visit https://www.dcu.ie/access
You will need to bring a duvet, pillow(s), mattress protector and bed linen. You will also need to bring crockery, cutlery, pots, pans, cooking utensils etc.

All our accommodation is self-catering ~ you must do your own cooking and washing, supply your own crockery, cutlery and bed linen. There are two launderettes located on the Glasnevin campus.

 

*Please note: Utilities costs are not included in rent rates and will be a separate cost charged monthly in advance*

There is WIFI available in all the rooms in the residences. There is also a network (internet) access point available in the bedrooms.
Once you have been offered a room, you will be required to accept the Occupancy Licence which details the terms and conditions of living in Residences. Offers are made subject to acceptance of these conditions. You can view these on your accommodation portal.

Glasnevin
Monday - Friday I 8.00am - 8.00pm

Saturday - Sunday I 9.00am - 6.00pm


All Hallows

Monday - Friday I 11am - 2pm


St Patricks

Monday - Friday I 3pm - 7pm

Security carry out regular patrols of the Residences. They are also responsible for managing CCTV, Access especially out of hours, enforcing company rules, providing first aid and responding to fire alarms. It's important for Residents to understand that they are responsible for their own security, that of their apartment and their own possessions. Residents should ensure that they have their keys and access cards on their possession at all times. Giving access to residents who are locked out is not a priority for Security and may mean that you will have to wait for some time before they can reach you. So don't forget your keys!

We have put in place a weekly 5-day and 7-day permit/tariff for the car park on the APCOA system. The cost for the 5-day permit will be €10 and the 7-day permit will be €14, which equates to €2 per day.


1. The 5-Day Tariff will run from Sunday 6 pm - Friday 6 pm @ €10 Euro (60 Tariffs Released)
2. The 7-Day Tariff will run from Sunday 6 pm - Sunday 6 pm @ €14 Euro (60 Tariffs Released)


Tariffs will go live at 12 p.m. every Sunday, beginning Sunday 1st Oct, on the system and will be available to students only. Enforcement will also commence in parallel on the 1st Oct. Students will need to log on and register their vehicle on the APCOA system through the DCU website to avail of the weekly permit/tariff.

 

For instructions on how to apply for a parking permit visit : https://www.dcu.ie/estates/car-parking-dcu#tab-250316-4

 

The car park will continue to operate on a first come first served basis, the weekly Permit/Tariff will be a hunting tariff and does not guarantee a parking space in the residence car park. The previous rates of €1:50/Hr, €5/12Hr and €3/Overnight will also remain for visitors and daily users where spaces are available.

2024/25 APPLICATIONS

Please note the following important information regarding our 2024/25 applications:

  • Applications for incoming 1st years and 2nd – 4th year students are now open and will close on 31st March 2024.
  • Applications for all International students and Postgraduate students will open on 2nd April 2024 at 10am.
  • *International students – any student who’s home address is outside of Ireland (including EU students) is classed as an International student. *Please do not apply as a 1st-4th year student.*
DCU accommodation