Question 1

I was not offered a room but still really want to live on campus. What are my chances?

Accepted Answer

If you were not successful in the first round of offers for accommodation – don't despair! We will continue to perform lotteries after the initial offers are accepted and vacancies arise. This will happen on an ongoing basis after the initial offers are made. Please make sure you have set up your profile, created an application and paid the €50 application fee.

Question 2

I was not offered a room in the lottery. Is the €50 application fee refundable?

Accepted Answer

If you stay on the waiting list until the end of the process and we are unable to allocate you, the €50 will be refunded once the semester begins. This €50 should be requested by email to campus.residences@dcu.ie and you should also upload your bank details to the portal. In all other cases the €50 is a non-refundable administration fee.

Question 3

I have been awarded a room in the lottery but what if I do not get my course at DCU in the CAO?

Accepted Answer

In the case that you are not awarded your chosen course of study at DCU and can provide proof of this to us, you are entitled to a full refund of your deposit.
Your room cancellation should be made in writing to campus.residences@dcu.ie prior to the move in date in order for this deposit to be refundable.

Question 4

I have a medical condition and therefore require on-campus accommodation. Do I get preference?

Accepted Answer

A number of rooms are specially designed for wheelchair users and students with disabilities do get preference in the allocation of rooms.

In order to be considered under the scheme, you need to register with the University’s Disability & Learning Support Service, (DLSS).

https://www.dcu.ie/disability/contact-disability-learning-support-service

Question 5

Who will I be sharing with?

Accepted Answer

All rooms are randomly allocated - if you would like to share with a particular person, please contact campus.residences@dcu.ie and we will allocate you where possible

Question 6

What if I change my mind or find alternative accommodation after I move in? Do I get my deposit back?

Accepted Answer

Once you have accepted an offer, you are required to give 28 days notice and held liable for the rent for these 28 days. Alongside this, a €100 cancellation charge will be deducted from your deposit.

Question 7

What if I arrive in Dublin before the move in date - can I go straight into my room?

Accepted Answer

All early arrivals must be requested by email with campus.residences@dcu.ie for approval. If approved - the additional dates will not form part of your license agreement and will be a separate fee from the academic year.

Question 8

Financially, university life sounds expensive. Can anybody help me?

Accepted Answer

The Access Service at DCU administers a Subsidised On Campus Accommodation Scheme.  For further information please visit https://www.dcu.ie/access

Question 9

What should I bring with me?

Accepted Answer

You will need to bring a duvet, pillow(s), mattress protector and bed linen. You will also need to bring crockery, cutlery, pots, pans, cooking utensils etc.

Question 10

What facilities are included?

Accepted Answer

All our accommodation is self-catering ~ you must do your own cooking and washing, supply your own crockery, cutlery and bed linen. There are two launderettes located on the Glasnevin campus.

*Please note: Utilities costs are not included in rent rates and will be a separate cost charged monthly in advance*

Question 11

Is there WIFI in the rooms?

Accepted Answer

There is WIFI available in all the rooms in the residences. There is also a network (internet) access point available in the bedrooms.

Question 12

What are the rules of the Residences?

Accepted Answer

Once you have been offered a room, you will be required to accept the Occupancy Licence which details the terms and conditions of living in Residences. Offers are made subject to acceptance of these conditions. You can view these on your accommodation portal.

Question 13

What are the opening hours of the Accommodation Office?

Accepted Answer

Glasnevin
Monday - Sunday 10.00am - 6.00pm

Monday - Sunday
All Hallows: 10am - 1pm
St Patricks: 2pm - 6pm

Question 14

What is the role of Security?

Accepted Answer

Security carry out regular patrols of the Residences. They are also responsible for managing CCTV, Access especially out of hours, enforcing company rules, providing first aid and responding to fire alarms.
It's important for Residents to understand that they are responsible for their own security, that of their apartment and their own possessions. Residents should ensure that they have their keys and access cards on their possession at all times.
Giving access to residents who are locked out is not a priority for Security and may mean that you will have to wait for some time before they can reach you. So don't forget your keys!

Question 15

Can I use the car park at the rear of residences for parking?

Accepted Answer

We have put in place a weekly 5-day and 7-day permit/tariff for the car park on the APCOA system. The cost for the 5-day permit will be €10 and the 7-day permit will be €14, which equates to €2 per day.

1. The 5-Day Tariff will run from Sunday 6 pm - Friday 6 pm @ €10 Euro (60 Tariffs Released)
2. The 7-Day Tariff will run from Sunday 6 pm - Sunday 6 pm @ €14 Euro (60 Tariffs Released)

Tariffs will go live at 12 p.m. every Sunday, beginning Sunday 1st Oct, on the system and will be available to students only. Enforcement will also commence in parallel on the 1st Oct. Students will need to log on and register their vehicle on the APCOA system through the DCU website to avail of the weekly permit/tariff.

For instructions on how to apply for a parking permit visit : https://www.dcu.ie/estates/car-parking-dcu#tab-250316-4

The car park will continue to operate on a first come first served basis, the weekly Permit/Tariff will be a hunting tariff and does not guarantee a parking space in the residence car park. The previous rates of €1:50/Hr, €5/12Hr and €3/Overnight will also remain for visitors and daily users where spaces are available.

Frequently Asked Questions