Frequently Asked Questions
Frequently Asked Questions
We answer some of your most common questions.
I was not offered a room but still really want to live on campus. What are my chances?
I was not offered a room in the lottery. Is the €50 application fee refundable?
I have been awarded a room in the lottery but what if I do not get my course at DCU in the CAO?
In the case that you are not awarded your chosen course of study at DCU and can provide proof of this to us, you are entitled to a full refund of your deposit.
Your room cancellation should be made in writing to email@example.com prior to the move in date in order for this deposit to be refundable.
I have a medical condition and therefore require on-campus accommodation. Do I get preference?
Who will I be sharing with?
What if I change my mind or find alternative accommodation after I move in? Do I get my deposit back?
Once you have accepted an offer, you are required to give 28 days notice and held liable for the rent for these 28 days. Alongside this, a €100 cancellation charge will be deducted from your deposit.
What if I arrive in Dublin before the move in date - can I go straight into my room?
All early arrivals must be requested by email with firstname.lastname@example.org for approval. If approved - the additional dates will not form part of your license agreement and will be a separate fee from the academic year.
Financially, university life sounds expensive. Can anybody help me?
What should I bring with me?
What facilities are included?
All our accommodation is self-catering ~ you must do your own cooking and washing, supply your own crockery, cutlery and bed linen. There are two launderettes located on the Glasnevin campus.
*Please note: Utilities costs are not included in rent rates and will be a separate cost charged monthly in advance*
Is there WIFI in the rooms?
What are the rules of the Residences?
What are the opening hours of the Accommodation Office?
Monday - Sunday 10.00am - 6.00pm
Monday - Sunday
All Hallows: 10am - 1pm
St Patricks: 2pm - 6pm
What is the role of Security?
Can I use the car park at the rear of residences for parking?
We have put in place a weekly 5-day and 7-day permit/tariff for the car park on the APCOA system. The cost for the 5-day permit will be €10 and the 7-day permit will be €14, which equates to €2 per day.
1. The 5-Day Tariff will run from Sunday 6 pm - Friday 6 pm @ €10 Euro (60 Tariffs Released)
2. The 7-Day Tariff will run from Sunday 6 pm - Sunday 6 pm @ €14 Euro (60 Tariffs Released)
Tariffs will go live at 12 p.m. every Sunday, beginning Sunday 1st Oct, on the system and will be available to students only. Enforcement will also commence in parallel on the 1st Oct. Students will need to log on and register their vehicle on the APCOA system through the DCU website to avail of the weekly permit/tariff.
For instructions on how to apply for a parking permit visit : https://www.dcu.ie/estates/car-parking-dcu#tab-250316-4
The car park will continue to operate on a first come first served basis, the weekly Permit/Tariff will be a hunting tariff and does not guarantee a parking space in the residence car park. The previous rates of €1:50/Hr, €5/12Hr and €3/Overnight will also remain for visitors and daily users where spaces are available.