Frequently Asked Questions
Frequently Asked Questions
We answer some of your most common questions.
I was not offered a room but still really want to live on campus. What are my chances?
If you were not successful in the first round of offers for accommodation – don't despair! We will continue to perform lotteries after the initial offers are accepted and vacancies arise. This will happen on an ongoing basis after the initial offers are made. Please make sure you have set up your profile, created an application and paid the €50 administrative fee.
I was not offered a room in the lottery. Is the €50 administrative fee refundable?
Please note that there is a non-refundable administrative fee of €50 when you submit your application, regardless of whether you receive a room offer, and it does not contribute to the rent or security deposit.
I have been awarded a room in the lottery but what if I do not get my course at DCU in the CAO?
In the case that you are not awarded your chosen course of study at DCU and can provide proof of this to us, you are entitled to a full refund of your deposit.
Your room cancellation should be made in writing to [email protected] prior to the move in date in order for this deposit to be refundable.
A full refund of the deposit (minus the €50.00 administrative fee when making the application). This also needs to be done in writing prior to the move in date as after which the rent will be charged pro rata.
I have a medical condition and therefore require on-campus accommodation. Do I get preference?
https://www.dcu.ie/disability/contact-disability-learning-support-service
Who will I be sharing with?
All rooms are randomly allocated - if you would like to share with a particular person, please contact [email protected] and we will allocate you where possible
What if I change my mind or find alternative accommodation after I move in? Do I get my deposit back?
Once you have accepted an offer, you are required to give 28 days notice and held liable for the rent for these 28 days. Alongside this, a €100 cancellation charge will be deducted from your deposit.
Financially, university life sounds expensive. Can anybody help me?
The Access Service at DCU administers a Subsidised On Campus Accommodation Scheme. For further information please visit: https://www.dcu.ie/access
What should I bring with me?
You will need to bring a duvet, pillow(s) and bed linen. You will also need to bring crockery, cutlery, pots, pans, cooking utensils, etc.
You can order everything ahead of time from our Partners at UniKitOut & have everything delivered before you arrive on campus.
Shop Now & save 10% on your order with discount code DCU10’
What facilities are included?
All our accommodation is self-catering ~ you must do your own cooking and washing, supply your own crockery, cutlery and bed linen. There are two launderettes located on the Glasnevin campus.
*Please note: Utilities costs are not included in rent rates and will be a separate cost charged monthly in advance*
Is there WIFI in the rooms?
There is WIFI available in all the rooms in the residences. There is also a network (internet) access point available in the bedrooms.
What are the rules of the Residences?
Once you have been offered a room, you will be required to accept the Occupancy Licence which details the terms and conditions of living in Residences. Offers are made subject to acceptance of these conditions. You can view these on your accommodation portal.
What are the opening hours of the Accommodation Office?
Glasnevin Campus:
Monday - Friday I 8.00am - 8.00pm
Saturday - Sunday I 9.00am - 6.00pm
All Hallows Campus:
Monday - Friday I 10:15 am - 1pm
St Patricks Campus:
Monday - Friday I 2pm - 6pm
What is the role of Security?
Security carry out regular patrols of the Residences. They are also responsible for managing CCTV, Access especially out of hours, enforcing company rules, providing first aid and responding to fire alarms.
It's important for Residents to understand that they are responsible for their own security, that of their apartment and their own possessions. Residents should ensure that they have their keys and access cards on their possession at all times.
Giving access to residents who are locked out is not a priority for Security and may mean that you will have to wait for some time before they can reach you. So don't forget your keys!
Can I use the car park at the rear of residences for parking?
We have put in place a weekly 5-day and 7-day permit/tariff for the car park on the APCOA system. The cost for the 5-day permit will be €10 and the 7-day permit will be €14, which equates to €2 per day.
1. The 5-Day Tariff will run from Sunday 6 pm - Friday 6 pm @ €10 Euro (60 Tariffs Released)
2. The 7-Day Tariff will run from Sunday 6 pm - Sunday 6 pm @ €14 Euro (60 Tariffs Released)
Tariffs will go live at 12 p.m. every Sunday, beginning Sunday 1st Oct, on the system and will be available to students only. Enforcement will also commence in parallel on the 1st Oct. Students will need to log on and register their vehicle on the APCOA system through the DCU website to avail of the weekly permit/tariff.
For instructions on how to apply for a parking permit visit : https://www.dcu.ie/estates/car-parking-dcu#tab-250316-4
The car park will continue to operate on a first come first served basis, the weekly Permit/Tariff will be a hunting tariff and does not guarantee a parking space in the residence car park. The previous rates of €1:50/Hr, €5/12Hr and €3/Overnight will also remain for visitors and daily users where spaces are available.
